Saturday 1 June 2013

Ten Ways To Keep Your Best People

1. Fair does not mean equal - give each of your people what s/he needs.
2. Set high expectations - people come to work to do well - they will rise to the expectation.
3. Rules, guidelines, procedures - ensure these don't get in the way of employees doing their jobs.
4. Recognize outstanding performance - if you want it repeated, it needs to be rewarded.
5. Have fun at work - employees will look forward to coming to work each day.
6. Share appropriate information with employees - if you don't, the rumour mill will.
7. Do not micromanage - instead, explain why it needs to be done, why their job is important, and seek their input on how it could be done better.
8. Develop a retention strategy - what are you doing for your people to ensure they stay engaged and on board?
9. Conduct retention interviews - what can we do to keep our employees from looking for another job?
10. Provide a fabulous orientation program - you want to reinforce your new hire's "Buying Decision" (to take the job) not his/her "Hire's Remorse".  Ensure the orientation is well organized, efficient, and exciting.  To reinforce his/her buying decision, deliver these three messages:
  • You were carefully chosen and we're glad you're here
  • You're now part of a great organization
  • This is why your job is so important